FAQ

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Delivery Terms

FREE Delivery

For orders > HKD 1,000 per location.
For orders below HKD 1,000, the Seller charges a HKD 100 delivery fee for next day delivery and HKD 50 for normal delivery. Delivery fees may change at The Seller’s discretion.

Next Business Day

Delivery will be made on the next business day or your preferred date. You must submitted the order to us before 16:00 on the previous working day. We cannot guarantee next business day delivery for orders received after 16:00

Normal Delivery

Delivery will be on any day that we further confirm with you, normally will be within 5 business days.

Remote Areas

Extra delivery charges may apply for remote ares. Those include the outlying islands, Discovery Bay, the airportand the border areas. For these locations, we might contact you for an exact delivery quote.

Availability

Delivery service is available on Monday to Friday from 12:00 to 20:00 and Saturday 10:00 to 14:00. No delivery service is offered on Sundays, Statutory Holidays or during Typhoon Signal 8 or higher, Red-Rainstorm or higher.

Absence

If a scheduled delivery cannot be completed due to your absence, a delivery fee of HKD 100 will be charged.

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Paewine

Pretty things, Awesome Experience!